ART-C

I suppose this topic has been on here before, but, here goes, on my Jazz 2018 tried everything, but get on the motorway and on it comes, does Honda recognize this as a factory fault or do they refuse to create a fix for this?

Trying to load my phone on my Jazz 2018 (just bought) seems as if the list is full, how do I clear list and how do I load my phone, I have no manual, waiting for new one. can anyone help ART-C