A serious problem with ENY1

[pny405]

I bought this car in March 2024 new. I was told that  it would lose miles if I used the aircon. I was not told that in Winter it would lose many many miles

 

Are you experiencing the same?

 

250 published miles went down to 160 miles on full charge.

 

I have spoken to Honda and they say there is nothing wrong with the car.!!

 

My point is that this car is not fit for purpose

 

Does anyone have any comments?

 

I am waiting for the Motor Omdudsman to respond

 

Regards

 

Philip

[Yerman]

Hi, Philip, I too have an ENY:1 the figures you give do resemble the real world, sadly the WLTP rubbish is way, way off. It should be stopped as it gives one a false impression of achievable range, a range one could never reach. You can however gain a little mileage by pre-conditioning the vehicle prior to a journey, especially by charging fully and leaving the charger on and connected, obviously, this uses mains power to pre-heat the battery and cabin, this I have found gives about 10-15% extra miles when in ECO.

Sadly, the ombudsman will do nothing until we get a more suitable way of range indication. Winter doesn't last too long anyway so hang in there. What's not fit for purpose is the WLTP not the car. Honda have to comply with this ridiculous way of range estimation as all manufacturers do.

[Yerman]

WLTP The test is conducted in a laboratory at an ambient temperature of 23°C, which is considered optimal for electric vehicles, really, in UK that isn't really acceptable.

The WLTP cycle consists of four phases—Low, Medium, High, and Extra High—representing different driving speeds and conditions. These phases include starts, accelerations, stops, and varying speeds to mimic urban, suburban, and highway driving. No headwinds, side winds, hills, passengers, Etc. Etc.

The energy consumption is measured by dividing the usable battery energy by the energy consumption per kilometer. For example, if a car has a usable battery capacity of 77 kWh and consumes 140 Wh/km, the WLTP range would be calculated as 550 km.

While WLTP still doesn't account for variables like weather, driving style, or terrain, which can significantly impact real-world range

[Davey Fish]

On 3/21/2025 at 10:02 AM, pny405 said:

I bought this car in March 2024 new. I was told that  it would lose miles if I used the aircon. I was not told that in Winter it would lose many many miles

 

Are you experiencing the same?

 

250 published miles went down to 160 miles on full charge.

 

I have spoken to Honda and they say there is nothing wrong with the car.!!

 

My point is that this car is not fit for purpose

 

Does anyone have any comments?

 

I am waiting for the Motor Omdudsman to respond

 

Regards

 

Philip

Hi Philip My experience has been "HONDA THE POWER OF NIGHMARES"
I bought my new e:NY1 on 30th September 2024 from Virtu Honda Stockton all excited with my new electric car. I was expecting not 256 as advertised but 200 miles range, as discussed with the salesman, which I would have been happy with. The first charge at 100% range was 148 miles 2nd charge 156 miles, to ensure the range was correct I had to drive with no heater no radio and at around 60 miles an hour in eco mode to get the 156 miles. I took it back and was told it would improve with use. As I  am sure you will have guessed, it never improved. I  asked Virtu Honda Stockton to test it and dropped it off 31st December 2024. I will not go into the details but on the 8th April 2025 they informed me that the car was ready to pick up, yes four months later. I advised them I wanted a new car as they had had the car longer than I had. I don't know what they have done to the car over the four months, they will not tell me. 

Virtu Honda Stockton admit they have had the car for an unreasonable timescale, and that they feel I should be given a replacement new car, but Honda UK say that I should pick up the car as four months is a reasonable timescale. 

I have refused to pick up the car until I get a full report on the work carried out and will then be going to the Motor Ombudsman service.

Virtu Honda Stockton have at least tried to help, but Honda UK have been horrendous. I would recommend if you want to try an electric car keep away from Honda at all costs.