As promised here is an update in my search for information about updates to my satnav. I contacted Honda who supplied the name of the manufacturer. Unfortunately, the first enquiry was through their form on their webpage with a picture of the satnav to aid their identification of the model, but you’ll get the gist; I just asked for information. Their replies are in red. Quite how they know the dealer will have an update while not knowing the version or when another update is due, I have no idea. The search continues...…...
Sent: Monday, October 08, 2018 11:36:01 AM
To: EU_webstore_english@moduslink.com
Subject: HERE EMEA Web Store Question
Comments:
I would like to be informed if these are the most up to date versions, and when the next update is available Device ID is ENB28017078B, Currently installed software version is 1.20.0300, Currently installed Database is Europe version IT203.02.00 These are fitted to Honda C RV 2014 model
Subject: Current map or product information
Honda C RV 2014/15
From: eu-webstore-english <eu-webstore-english@here.com>
Thank you for inquiring about HERE Technologies
When reviewing it we noticed that unfortunately the following information was missing, which we need in order to be able to answer your question.
Could you please let us know the navigation system type of your vehicle?
Honda AN HDD Navigation System
or
Honda SD Naviagtion System
It would be appreciated if you could please supply the missing information by returning this email.
HERE Customer Service
To: eu-webstore-english <eu-webstore-english@here.com>
Thank you for the reply. The system is Honda AN HDD Navigation System
From: eu-webstore-english <eu-webstore-english@here.com>
Sent: 09 October 2018 14:32
Thank you for inquiring about HERE Technologies.
Please note that Map updates for your Honda CR-V with your specific navigation system are currently available at your local Honda dealer.
Product available by your local dealer:
AN HDD Europe - 2017 (for a MY14 map)
HERE Partnumber T1000-25281
Map Data Collected: 2015.4Q
Availability 2016-11
Should you require additional information, please send us your feedback by replying to this email .
Original Message:
Sent: Tuesday, October 09, 2018 17:09:06
To: eu-webstore-english <eu-webstore-english@here.com>
Thank you for the information. Can you please tell me what number Software version and what number Database version the update should install? Also, please tell me (approximately) when the next updates are due for release. Many thanks
Thank you for inquiring about HERE Technologies.
Please check with your Honda dealer, unfortunately we do not have this information.
Should you require additional information, please send us your feedback by replying to this e-mail .
With kind regards,
HERE Customer Service