ENY:1 Charging

[Yerman]

Is everyone with a EN:Y1 aware there is a software update at your dealer to update the charging of the vehicle, not sure what it is for exactly but getting it done this Friday. Possibly to cure faults arising following fast charge...

[Yerman]

Dealer not too sure what the update for charging system actually does, tried three dealers and none knew.

[Yerman]

On 5/10/2025 at 3:28 PM, Yerman said:

Dealer not too sure what the update for charging system actually does, tried three dealers and none knew.

So are the dealers, they confused too. As stated...

[Trevor]

It's quite disconcerting to think that the dealers are confused about the update.

Be interested to see where this goes

[Davey Fish]

Hi Yerman hope your update went OK. I took mine in on 31st December 2024 for this update and it killed the car totally. It took Virtu Honda Stockton nearly 4 months to actually get the car going again.  Honda felt that 4 months to repair the car was reasonable and i have appealed to the motor ombudsman to rule on this but so far no decision.

[Yerman]

Hello Davey, sorry to hear of your issues, ours was done whilst we waited, about an hour or so. When I asked what the update was for they not quite sure but sems ok, we have only used our own 7.4 Kw and a fast charge twice but all good.

Only issue we had was the car had never been filled with A.C gas, from new apparently, time will tell, personally I expect it to lose it all shortly then they may start investigating why it was empty and after many, many hours they'll find one.

I feel 4 months is not a reasonable time, but who determines what is reasonable? Rejecting a vehicle is a nightmare and not an easy process. Keep in touch.

Regards