My drivers window automatically opens fully with one touch but when trying to close automatically with one touch then it doesn't seem to work?

Has anyone else experienced this and how do I fix it ?

I thing maybe down to programming it.
Seem to recall something like - Ignition on while holding down button till the window drops all the way down.
Switch off then just touch the button once to go down rather than holding it down for the duration.....or something like that?

I spoke to the dealer regarding this and found out that my car was only manufactured with one touch down auto windows not back up.

Makes sense as the German brands also did that around that era as there were court cases when anyone got trapped in the window going up